Highland BOTS

Links

-- Customer Mgt

-- Order Mgt

-- Product Mgt

-- Core Features

Primary Components

Customer Management

Provide the ability to enter and update customer information, including names, addresses, and demographics, as well as allow managers to view graphics summarizing customer demographics.

Order Management

Provide the ability to enter and update orders, process and approve submitted orders, and allow managers to view graphics and statistics about orders.

Product Management

Provide the ability to enter and update products and inventory levels, and allow managers to view graphics and statistics about the current inventory.

Core Features

Provide a uniform interface and application component set to support the following major functions in a consistent manner:

1. Restrict access specified sets of authorized users.
2. Provide the ability for end-users to query the database via pre-built as well as ad-hoc queries.
3. Provide the ability for end-users to view summary lists of query results and drill down from the list into detail data for entry, update, and review.
4. Print standard and ad-hoc reports, and through the reporting mechanism, transfer data to the Highland accounting system as well as Microsoft Excel for other uses and analyses.